Check out a few commonly asked questions. Hit the reach out button at the bottom if you have anything else you want to ask.
What types of businesses do you work with?
We work mainly with eCommerce, Hospitality and Wholesale clients. However, we also have clients in the medical field, retail, hair & beautify and construction. We actually love learning about new industries! It puts a little pep in our step!
Do you offer fixed-fee packages or hourly rates?
We offer fixed fee bookkeeping packages. If it is unclear the scope of services required, we will set a fee and monitor it for the first 3 months and then adjust if necessary. We will always review fees annually.
Can you help me set up or switch to Xero?
Sure can! While we no longer work with accounting software that doesn’t have an X at the start of their name, we are more than happy to do conversions and training to assist with the transition.
Do you work remotely, or can we meet in person?
We do meetings over the phone, via Zoom and in person at our office in Torquay, on Victoria’s Surf Coast.
Shoot us a message if you have any other questions.